A simple pen & paper tool for community builders and network weavers
A little pen & paper exercise to diagnose your community and find out where you need to invest more effort.
Katerina
About Jerks and Negative Nancies at Work
Our social relationships are like a social ledger consisting of assets and debts. Negative relationships form part of our social debt that will harm our personal and team goals.
How to work with jerks
It's better to have task & relationship conflict with a colleague.. If you have to work with someone who rubs you the wrong way, focus on what new perspective that person can add.
Trust, open triangles and why it lowers performance
Trust matters, but it's nurtured differently across cultures: 🧠and 💜 And that's the tricky part. Lack of trust, especially among top players, impacts what your team is able to achieve.
Tiny Groups are the basis for innovations
Nothing happens without people talking with each other. But not all talking will help your team innovate. High-performing teams achieve closure by seeking and drawing on coordination opportunities. This is measured through closed triads.
On Communication Better
Yesterday I came across an article in The Guarding on communication norms. It’s a bit of a long-ish read on how to communicate better so here is the tldr: ask questions and listen.
Gift of the gab: how to become a supercommunicatorFor some, the art of conversation remains elusive
Does your team feel chaotic meetings lasting hours, and goals not achieved?
Your team's communication patterns impact collaboration and success. In this article, I describe the benefits and drawbacks of different patterns, from fostering cohesion to inviting chaos.
What's the right size for my community team?
A rant about the ridiculous small size of most community teams.
Shut up!
Changing who facilitates a conversation can have a huge impact on your community growth.
How community managers can create impactful Community of Practices
A successful CoP has knowledge champions and knowledge brokers. Learn from Asmath how to engage with them to create value for your community.